A USSD —Unstructured Supplementary Service Data — code, is an alphanumeric number of up to 12 digits long that can operate on all networks and is used for mobile-based services between a customer and ...

Unstructured Supplementary service data, commonly known as USSD, is one of the most preferred, easy, and fastest modes of sending messages to recipients. Its ability has made it possible for business ...

USSD codes are a quick way to access various services on your mobile phone. They are usually short codes that are easy to remember. In Kenya, there are a variety of ussd codes that can be used to ...

What is WhatsApp Business Voice? WhatsApp Business Voice enables businesses to make voice calls directly through the WhatsApp Business Platform. It extends the traditional text-based interaction on ...

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In today’s customer-first world, every second counts. Long wait times, endless transfers, and frustrating call experiences can send customers straight to your competitors. But what if there was a ...

Whether you're running an eCommerce brand, financial service, logistics company, health clinic, real estate agency, or school—an AI-powered WhatsApp chatbot is your sales booster. It can handle FAQs, ...

A modern call center in Kenya is more than a place for answering phones — it’s a powerful tool for delivering exceptional customer support, improving service speed, and reducing costs. With the rise ...