PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Delays and disruptions have already hit airports across the country as a result of escalating staffing shortages. New flight ...

Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Fake customer service numbers on Google are scamming people. Learn how to stay safe and stop scammers from taking control of ...

BISMARCK – North Dakota Health and Human Services (HHS) on Thursday, Nov. 6, announced that in accordance with federal court orders related to the 2025 federal government shutdown, some North Dakotans ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Chrysler is recalling more than 320,000 Jeep plug-in hybrid vehicles due to a faulty battery that can fail and lead to fire, ...

I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

The agency provides water supply, water pollution control, mapping, and household hazardous waste collection to eight member municipalities ...