Alberta again showed its dominance in the Builder of Choice categories, taking three of four awards. Calgary builders McKee ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

By Malte Kosub, CEO & Co-founder of Parloa Enterprises in the United States (U.S.) are on the cusp of a new reality: customer ...

The delegation held a series of meetings with several local and international partners to explore collaboration opportunities ...

In the past few years, the pace of AI development has accelerated dramatically, and organizations are racing to adopt these ...

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...

Sterling has been recognized for its leadership in customer experience (CX) delivery, receiving the Customer Satisfaction ...

Product managers are almost always builders, people who want to understand how systems operate, who optimize workflows, who ...

Outreach, the AI Revenue Workflow Platform, is amplifying its EMEA presence by hiring Paul Ditchfield as its new General Manager of EMEA. This move strengthens Outreach’s already vast presence in EMEA ...

Wausau Coated Products appoints Gina Roemke as senior product category manager for rolls to lead innovation in adhesive label ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Cigna Healthcare Singapore has appointed Jaslyin Qiyu as its chief marketing officer and head of customer experience for ...