Discover how AI-powered customer interactions can be revolutionized with mainframe data, offering real-time access and ...

The banks want the pay-by-bank provider to use application programming interfaces to protect consumers, they say.

AI personas open the door to smarter marketing, stronger customer relationships and faster innovation across the franchise ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

AT&T customers impacted by 2024 data breaches have just 7 weeks left to file claims worth up to $7,500. Find out if you're eligible for this payout.

Each has access to troves of data, but without clean, unified data and hypotheses, the information can appear chaotic or meaningless.

Hackers leaked customer data from Toys "R" Us Canada, exposing names, emails, and phone numbers Company hired cybersecurity ...

Hyundai AutoEver America (HAEA), the carmaker’s IT-services subsidiary servicing the North American region, has confirmed ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Your grocery trips are fueling a billion-dollar data business you never agreed to. Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using ...

The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by ...