As a call centre representative or manager, chances are you probably receive an angry phone call at least once a day. It could be an irate caller complaining about a bill. Or even an angry caller ...

We’ve all been there: you’re on an island vacation, or maybe a long weekend by the lake. As the final night of work-free bliss arrives, so does the familiar pit in your stomach. How many new emails ...

After decades of office nine-to-fives, more and more of us have become aware of just how important a good work-life balance is. And it’s not just for the employees. Employers are also set to benefit ...

In the ever-changing world of work, some things remain constant. The need for close collaboration with our colleagues is one of these. Wherever we’re working from, it’s always important to stay in ...

Economic uncertainty, increasing customer expectations and security concerns are just a few of the pressures businesses are up against today. The last thing you need as an IT or customer experience ...

In Q1 of 2020, amid the panic of COVID-19, Netflix added more new subscribers than ever before during a single three-month span. 15.8 million to be exact. 1 Just a few dozen miles north, unicorn ...

RingCentral App Access your calls, messages, and meetings. RingCentral Events Access your account and plan your next event. Admin Portal Access your RingCentral App account settings.

Revenue at the high end of guidance with record cash flow and positive GAAP net and operating income Vaibhav Agarwal promoted to Chief Financial Officer BELMONT, Calif.-- (BUSINESS WIRE)-- RingCentral ...

Frame relay uses packet switching technology. This means that it breaks data, such as call data, into smaller packets, also known as frames, to transmit it through a shared frame relay network. These ...

Communication is a vital factor for your business. You rely on efficient communication to link your business with your customers, your suppliers, and also internally with other teams and colleagues.

“Startup” is often treated as a catch-all buzzword among businesses. But despite popular belief, the term isn’t just reserved for scrappy tech companies in Silicon Valley. So, what constitutes a ...

If you’re an insurance agent, your end-goal is to spend most of your time bringing in new business. The reality, though? Tedious tasks are probably eating up a ton of your time. Paperwork. Data entry.