ZTransform, a provider of transformational system design, integration and launch services for broadcasters, sports venues, ...

A project manager (PM) essentially is a facilitator for both internal and external stakeholders of a project. PMs provide a form of accompaniment and become the point of reference, which is crucial ...

CX isn’t a metric. It’s the intelligence layer guiding every frontline team — and your strongest shield in a fragmented customer journey. AI transforms how teams connect. AI helps break down silos ...

Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. More and more Millennials are now moving into management ...

The best project managers are those who consistently deliver, on time and within budget, projects that meet or exceed stakeholders’ expectations. Those project managers understand that leadership and ...

Opinions expressed by Entrepreneur contributors are their own. How middle managers drive company success Challenges of middle managers How to support your middle managers and set them up for success ...

Stepping into a senior position is a proud moment for upwardly mobile professionals. However, becoming a successful manager is far from straightforward. Analyst Gartner suggests that as many as 40% of ...

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At Toyota, Brad Heagy — the retail sales & operation manager for TCUV/TRAC programs — emphasized that a great deal of the company’s success in certified pre-owned over the years can be attributed to ...

Satish Natarajan is CEO and Co-Founder of DispatchTrack, a global leader in last mile delivery technology and customer experience. Driverless trucks—powered by computer vision and artificial ...